Inside Out Image helps organisations drive greater business success

Technical knowledge and subject matter expertise are essential for business success – but so are ‘other’ skills. These ‘other’ skills are the ones that elevate your people – and therefore your organisation – above the competition.

Your people and how they interact with your clients, prospective clients and each other, gives your organisation a competitive edge.

To be truly effective and successful as professionals, your people need the skills and confidence to build and maintain positive professional relationships:

  • Relationships that generate more business.

  • Relationships that build strong internal teams.

  • Relationships which your people and their clients benefit from.

These ‘soft’ skills are about how your people work; they are challenging to develop as they involve behavioural change and are frequently neglected in terms of learning and development investment.

Typical ways I engage with clients include:

Your people, the key to success

When your people are highly proficient in these ‘other’ skills, they achieve success for themselves and their organisation.

From creating a more positive working culture to winning new business, everyone benefits.

Click on the arrowed boxes below to find out more about each category of topics.

I work with your people to improve your business performance.

Download my guide to help you consider the often-neglected skills your people need to facilitate productive teamwork, client engagement and business development; ultimately to improve business performance and individual career progression and retention.

Request it below.

Joanna ran a fantastic session on ‘Navigating Office Politics’ for my team. Talking through these ideas really helped people realise that understanding and managing colleagues is a vital skill, no less important than delivering high-quality technical work.

— Senior Technical Specialist, Major UK Financial Institution

Having had the pleasure to see Joanna in action delivering a session to our newly qualified associates the other week, I can highly recommend her to other firms looking to run training on professional impact.

— Head of Learning & Development, Forsters LLP

I wanted to change the behaviours and improve the performance of our finance team. Joanna took the time to understand the situation and designed an ‘away day’ for the team aimed at initiating that change. She delivered a well thought out programme, leading us through the process of clarifying our goals, identifying gaps and putting together a plan to deliver improvement. Joanna was open and engaging throughout and the team left feeling energised and enthused.

— Nigel De Silva, UK P&I Club and Chief Actuary Thomas Miller

Overall webinar rating: 4.6/5

Speaker rating: 4.8/5

"Joanna Gaudoin was a very engaging speaker and gave exactly the right mixture of background theory combined with useful practical tips."

"Joanna is very knowledgeable and spoke convincingly about what it takes to build personal credibility. The webinar was thought provoking and has helped me to identify areas where I can take action to improve my personal impact."

— ICAEW members

Case Studies