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personal impact.

Helping you excel
at professional relationships

Get in touch
Joanna Gaudoin.

Achieving greater business success

In today's competitive market, professional knowledge and experience alone are not enough. Success hinges on how you interact with clients, colleagues, and business contacts. It's your personal impact and relationship management skills that set you apart and give you the 'edge'.

I help professional and financial services organisations excel by developing key skills for effective business relationships. I enable firms, teams, and individuals to achieve greater success by improving teamwork, client engagement, and business development.

Despite the challenges people can present, mastering these skills allows organisations to build stronger, more productive relationships and drive performance.

I'm Joanna Gaudoin, Managing Director of Inside Out Image and author of the bestselling book Getting On: Making Work Work. I am also a co-author of the Globe Law & Business book Business Development for Women Lawyers, having written the chapter Networking effectively and positively at events.

I work with you and your company to help you have the personal impact you want and the skills you need to build excellent professional relationships wherever and whenever you engage with others.

Whether you're looking for tailored corporate training services, a performance success guest speaker for your next event or an expert in business development for law firms, feel free to contact me to learn how I can help.

My Services

1-1 Professional Development

For individuals who want to develop personal impact to improve their career progression.

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Corporate Training

For firms and companies looking to improve team relationships and communication skills to drive better business results.

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Guest Speaker

For event organisers seeking an engaging speaker specialising in personal impact and performance success.

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Inside Out Image Clients

With over a decade of experience helping businesses and the people in them succeed, I’m proud to say my clients include:

corporate training personal impact.
soft skills corporate training.
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guest speaker personal impact soft skills.
HSBC Logo.
soft skills corporate training.
personal impact coach.
soft skills training.

I had received my promotion to team head. I was in a tough spot, trying to navigate my way through some difficult political situations and what felt like a very toxic environment.

Joanna got straight to the point and started to help me unpick where the issues were, the direct conversations I needed to have, and getting me to see things from a different perspective. I can honestly say that 7 sessions later, I am a different person with highly improved political intelligence.

— Director, Head of European Infrastructure

I am delighted to be able to recommend Joanna as an excellent personal development workshop facilitator. Joanna ran a number of personal development workshops for Mastercard’s Women’s Leadership Network.

In the planning sessions, Joanna would work with us to tailor the content for the Mastercard attendees and her workshops were always highly engaging.

— Unette Spencer, Chief of Staff to Vice Chair, Mastercard

Joanna expertly managed the crowd of 97 kept everybody informed and dealt with all queries quickly; no one felt left out. The extremely positive feedback received shows how much the session was valued.

I ensured I made contact with Joanna within hours of her session ending to book her in for next year. I recommend you do the same.

— Dipak Vashi, Technical Manager Financial Services, ICAEW

Joanna has offered excellent support and advice in a clear and positive manner. We’ve worked through areas I was finding difficulty with, such as body language and relationship building in interview and networking situations. I now feel confident to keep developing my personal and business goals using a detailed action plan. Joanna has been wonderful to work with.

— Business Owner

We asked Joanna to help our 'pitch' team develop their presenting skills within a bid environment.

She delivered several workshops including 'The Importance of Personal Impact', 'Rapport Building' & 'Core Presenting Skills' and helped our team to build confidence for presentations, pitches and general internal and external meetings.

Joanna grasped our requirements and delivered a clear and simple programme for all levels across our business. I really enjoyed working with Joanna and highly recommend her.

— Ann Tran, Head of HR, Henry Riley

The session Joanna ran for us was very well received. She was highly engaging and her talk was insightful with plenty of helpful tips to take away. The audience also appreciated the interaction through polls and the opportunity to ask questions. We would highly recommend Joanna for her talk on 'Navigating Organisational Politics Positively'.

— Alexandra Anderson, Partner, RPC
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Skills to improve professional success

Start improving your Personal Impact and Relationship Management skills today, with one of my free resources.

Choose from, The Nine Skills needed for Career Success or The overlooked skills your people need.

The Nine Skills needed for Career Success is a short, practical and informative email series and eBooklet. Learn how to develop and immediately improve each skill.

The overlooked skills your people need is a guide for managers to help you understand what skills your people should have to ensure improved performance.

Latest Resources