Helping you achieve
greater professional success

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Meet Joanna

I’m Joanna Gaudoin, Managing Director of Inside Out Image and author of the bestselling book Getting On: Making work work. I help companies and individuals develop highly effective professional communication and relationship skills for greater business success.

In a competitive market, excellent professional knowledge and experience aren’t enough. 

It’s how you interact with clients, team members, and business contacts that gives you the ‘edge’. It’s the personal impact you have and your relationship management skills that make the difference. 

I show you what the professional skills of Personal Impact and Relationship Management really are – and how to use them for better business relationships and, therefore, better business results. 

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For Individuals who want to develop their skills to have that 'edge'

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For Companies who need their teams to build better relationships

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For event organisers who want an engaging speaker for their event

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Skills to improve professional success

Start improving your Personal Impact and Relationship Management skills today, with one of my free resources.

Choose from, The Nine Skills needed for career success or The overlooked skills your people need.

The Nine Skills needed for career success is a short, practical and informative email series and eBooklet. Learn how to develop and immediately improve each skill.

The overlooked skills your people need is a guide for managers to help you understand what skills your people should have to ensure improved performance.

I had received my promotion to team head. I was in a tough spot, trying to navigate my way through some difficult political situations and what felt like a very toxic environment.

Joanna got straight to the point and started to help me unpick where the issues were, the direct conversations I needed to have, and getting me to see things from a different perspective. I can honestly say that 7 sessions later, I am a different person with highly improved political intelligence.

— Director, Head of European Infrastructure

I am delighted to be able to recommend Joanna as an excellent personal development workshop facilitator. Joanna ran a number of personal development workshops for Mastercard’s Women’s Leadership Network.

In the planning sessions, Joanna would work with us to tailor the content for the Mastercard attendees and her workshops were always highly engaging.

— Unette Spencer, Chief of Staff to Vice Chair, Mastercard

Joanna expertly managed the crowd of 97 kept everybody informed and dealt with all queries quickly; no one felt left out. The extremely positive feedback received shows how much the session was valued.

I ensured I made contact with Joanna within hours of her session ending to book her in for next year. I recommend you do the same.

— Dipak Vashi, Technical Manager Financial Services, ICAEW

Joanna has offered excellent support and advice in a clear and positive manner. We’ve worked through areas I was finding difficulty with, such as body language and relationship building in interview and networking situations. I now feel confident to keep developing my personal and business goals using a detailed action plan. Joanna has been wonderful to work with.

— Business Owner

We asked Joanna to help our 'pitch' team develop their presenting skills within a bid environment.

She delivered several workshops including 'The Importance of Personal Impact', 'Rapport Building' & 'Core Presenting Skills' and helped our team to build confidence for presentations, pitches and general internal and external meetings.

Joanna grasped our requirements and delivered a clear and simple programme for all levels across our business. I really enjoyed working with Joanna and highly recommend her.

— Ann Tran, Head of HR, Henry Riley

The session Joanna ran for us was very well received. She was highly engaging and her talk was insightful with plenty of helpful tips to take away. The audience also appreciated the interaction through polls and the opportunity to ask questions. We would highly recommend Joanna for her talk on 'Navigating Organisational Politics Positively'.

— Alexandra Anderson, Partner, RPC

Inside Out Image Clients

With over a decade of experience helping businesses and the people in them succeed, I’m proud to say my clients include:

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