'Getting On: Making work work' Resource 18: Effective emails sheet
This resource accompanies the book Getting On: Making work work Chapter 12: Day-to-day communication. You can download it to work on and you can type against some fields on screen or print it.
We all receive many emails a day, it's difficult to get people's attention. This document helps you assess how you can improve your emails so you're more likely to get a response and a helpful one.

If you don’t yet have a copy of the accompanying book, you can:
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