Soft/people skills Archives - Inside Out Image

The essential skills your employees need to give your business the competitive ‘edge’

An organisation’s people are key to its success and give a business its competitive edge. Yet, so often businesses fail to help their people develop this edge. They go half-way; ensuring their people have great ‘technical’ knowledge and skills then stop at the ‘business’ skills their people need. If you missed my article on why these skills matter, click here. [...]

By Joanna Gaudoin|2020-06-16T13:31:55+00:00June 12th, 2020|Soft/people skills|Comments Off

Your people give your business its competitive edge – here’s why

People are the lifeblood of your business. The hard reality is that if you are a service business how well you perform as a business comes down to your people. What they deliver is essential but how they deliver it is utterly crucial. How they engage with one another, clients, prospects and other professional contacts really creates that point of [...]

By Joanna Gaudoin|2020-06-14T08:16:02+00:00June 7th, 2020|Soft/people skills|Comments Off

Top considerations to make people management smoother in the long-term

In its broadest sense, the term 'people management' could be said to apply to anyone you have to interact with professionally. However, for this article, we are going to focus on thinking about junior colleagues that we manage. People management is frequently underestimated in terms of its complexity and the time investment required. It is only once an individual assumes [...]

By Joanna Gaudoin|2019-08-22T13:18:57+00:00July 15th, 2019|Soft/people skills|Comments Off

Personal development – why it is far from just personal

Personal development is one of a multitude of phrases used to describe people working on an aspect of themselves; it could be an attitude, a behaviour or a skill. Fundamentally, it implies that personal growth and progress will be the result. However, the danger with this term comes when it is considered that only the individual themselves benefits. Even in [...]

By Joanna Gaudoin|2019-08-22T13:20:56+00:00February 25th, 2019|Soft/people skills|Comments Off

Get stuff done – five top tips for asking others to do tasks without feeling like a ‘nag’

At work, we all frequently depend on other people; we need to work with others to get stuff done, so relationships matter a great deal, both internally and externally. I frequently have clients ask me what to do to get others to do what they need to do or what they said they would do, to get stuff done! It [...]

By Joanna Gaudoin|2019-08-22T13:30:45+00:00January 21st, 2019|Soft/people skills|Comments Off

How could talent development management transform your business?

The quality and performance of employees can make or break any business. And yet very few organisations today dedicate the necessary time and resources to attracting and nurturing employee talent. Those that do, see spikes in productivity and performance, as well as positive outcomes in engagement and a better business culture – all it takes is a single commitment to recruit, [...]

By Joanna Gaudoin|2019-11-07T14:41:28+00:00October 15th, 2018|Career progression, Soft/people skills|Comments Off

The 7 stages of writing a personal leadership development plan

Great leaders are made, not born, and there is no single formula for what progress towards leadership really looks like. While this means that anyone can become a great leader, it also requires some planning. Whether you’re starting on the bottom rung of the ladder or you’re already in a leadership position, a personal leadership development plan is an essential way [...]

By Joanna Gaudoin|2019-12-16T09:57:03+00:00September 27th, 2018|Career progression, Soft/people skills|Comments Off

Make your team an asset, not a burden

Frequently, I hear from my clients how busy they are, how they have so many demands on their time at work (and often at home too), how much pressure they are under and that they also have to run a team too. It’s very interesting how often this is tagged on the end, the team as an extra responsibility and a [...]

By Joanna Gaudoin|2019-08-22T13:14:41+00:00September 3rd, 2018|Soft/people skills|Comments Off

6 key management skills that new managers need for effective leadership

A great manager understands how to get the best from employees in any situation and provides a communication channel between the workforce and senior management. Effective leadership requires the same key skills whether you’re working in shipping or retail – and, as most leaders are made not born, it’s possible for anyone to acquire the skills required to lead well. Key [...]

By Joanna Gaudoin|2019-08-22T13:14:42+00:00August 30th, 2018|Soft/people skills|Comments Off

How to grow effective leaders without wearing them out

Today, the business world is an uncertain place to be and employers urgently need to nurture the next generation of managers to effectively lead enterprises forward. Strong leadership can help an organisation to weather the toughest of times and inspire and engage a workforce. Often, the most effective leadership comes from employees who have been “grown” within the business. These are [...]

By Joanna Gaudoin|2019-08-22T13:14:42+00:00July 26th, 2018|Career progression, Soft/people skills|Comments Off