This category includes guidance on relating to others at work.
The last year and a half have changed the working lives of many people. Even though we were impacted in different ways by the pandemic and had different elements to balance at home, fundamentally it was a level playing field. Maybe you have already started to go back to the office a few days a month and have got a [...]
There’s no doubt that Covid has sent an unprecedented shock through the business world. Many of us have been left wondering whether things will ever be the same again. The answer to this is ‘probably not’ but it’s likely that they won’t stay where they are now; and with Brexit happening there are more changes round the corner. Even those [...]
Typically, people who are very good at their job get promoted. This often means taking on people management responsibilities. Unfortunately, just because someone has performed well in their role, this does not mean they are well-equipped for people management. It’s also unfair to expect them to, unless they have either had some development in this area and/or they have learnt [...]
An organisation’s people are key to its success and give a business its competitive edge. Yet, so often businesses fail to help their people develop this edge. They go half-way; ensuring their people have great ‘technical’ knowledge and skills then stop at the ‘business’ skills their people need. If you missed my article on why these skills matter, click here. [...]
People are the lifeblood of your business. The hard reality is that if you are a service business how well you perform as a business comes down to your people. What they deliver is essential but how they deliver it is utterly crucial. How they engage with one another, clients, prospects and other professional contacts really creates that point of [...]
In its broadest sense, the term 'people management' could be said to apply to anyone you have to interact with professionally. However, for this article, we are going to focus on thinking about junior colleagues that we manage. People management is frequently underestimated in terms of its complexity and the time investment required. It is only once an individual assumes [...]
Personal development is one of a multitude of phrases used to describe people working on an aspect of themselves; it could be an attitude, a behaviour or a skill. Fundamentally, it implies that personal growth and progress will be the result. However, the danger with this term comes when it is considered that only the individual themselves benefits. Even in [...]
At work, we all frequently depend on other people; we need to work with others to get stuff done, so relationships matter a great deal, both internally and externally. I frequently have clients ask me what to do to get others to do what they need to do or what they said they would do, to get stuff done! It [...]
The quality and performance of employees can make or break any business. And yet very few organisations today dedicate the necessary time and resources to attracting and nurturing employee talent. Those that do, see spikes in productivity and performance, as well as positive outcomes in engagement and a better business culture – all it takes is a single commitment to recruit, [...]
Great leaders are made, not born, and there is no single formula for what progress towards leadership really looks like. While this means that anyone can become a great leader, it also requires some planning. Whether you’re starting on the bottom rung of the ladder or you’re already in a leadership position, a personal leadership development plan is an essential way [...]