Do your people understand how and why to build successful professional relationships?
When was the last time you bought a professional service based only on price and ‘technical’ ability? Relationships matter in business.
Companies that develop and maintain strong business relationships with their clients, network and colleagues always stand out and outperform their competitors.
Your people are at the forefront of your organisation – whilst technical expertise and knowledge are expected, it is your people that make the difference.
With increasing seniority, how your people come across, engage with others and build professional relationships become pivotal to your success. At the same time, these are frequently neglected capabilities in terms of development.
I work predominantly with Professional & Financial Services firms to ensure that their people come across positively in every professional scenario, representing themselves and their organisations well internally and externally.
Typical skills I help professionals understand and master in both the virtual and in-person working environments include:
Personal Impact – why Personal Impact matters for organisational performance and career progression and what affects it
Political Intelligence – what ‘ Office Politics’ is and how to navigate it positively for improved decision making and productivity
Managing Senior Relationships – how to build positive relationships with more senior people for the benefit of the business
Successful Client & Prospect Relationships – how to build and maintain positive professional relationships with clients and prospects
Networking Skills – how to network confidently and strategically so it contributes to business success
LinkedIn – why it’s worth bothering, how to have an effective profile and build visibility
Meeting effectivess – how to run and participate in meetings to make sure they are effective and a good use of time
Managing a Team – looking at the essential skills required to manage a team for productive and effective working, as well as employee retention
Presenting engagingly – whether formally or informally, presenting information to effectively inform, influence and/or motivate action
Dealing with feedback – ensuring feedback is given regularly and effectively, as well as digested and acted upon is key to people and organisational improvement
I adapt everything to meet your company’s and peoples’ specific needs, so do discuss with me the areas that your people need help with.
These can be delivered as:
- Lunch & Learns
- Seminars at events
- One-to-one sessions
Or a combination of the above, depending on what you require.
All of these can be delivered face-to-face or remotely or both, depending on your people and their needs.
Please get in touch for more information or an initial discussion.
“Joanna helped us develop a programme for employees to develop their Personal Impact and Networking capabilities.
Working collaboratively with us, Joanna developed and delivered an interactive, lively and ultimately very well received set of workshops.
The feedback from the delegates was excellent and has prompted us to look at our next set of development needs.
Thank you Joanna, you are such a pleasure to work with.”
Regional Director, Allied Irish Bank
Contact me for an initial conversation about your current challenges.