Have you ever had someone give you what you felt was unsolicited feedback? Someone pass comment when you don’t feel they are not well placed to do so?
Negative feedback is often hard to accept wholeheartedly (not just at work, but in our personal lives too!) but if you think about it, when is it most acceptable, especially if you haven’t asked for it?

  • When you are in the right frame of mind to hear it.
  • When you respect the person who is giving it and know it is provided out of sound motives.
  • When it’s done in the right way.
  • When you know the person is well placed to offer it.

All these criteria speak of one thing, relationship. When you have a strong relationship with someone, they are more likely to feedback in an appropriate way, at an appropriate time. Equally, you’re more likely to listen and respect what they are saying, even if you don’t like it!
So the important thing is to work on your professional relationships in the first place. Trust is a marker of strong relationships, that trust enables us to have more honest and open discussions with one another which helps us all develop individually and businesses perform better.
The problem is with remote working and social media; in some ways it is harder to create real relationships. There’s often the illusion of lots of professional relationships with different people but, when there are difficulties that is when fractures are likely to show. Think about this particularly carefully, if you rarely see your team. Feedback is less likely to be well received if they only ever see you fleetingly from a distance or hear you on a group conference call before you meet up with them to provide the feedback or worse still, deliver it by email or over the phone. So this week, think about which of your professional relationships do you need to work on?
Send me an email to arrange a call to discuss what is going on in your professional relationships. I promise to give you some third party perspective and some ideas on ways to build trust to grow those relationships, make each day at work that much better and ultimately help you achieve greater professional success.
 
Image courtesy of: freeimages.com/Harpreet Padam