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I help organisations drive greater business success through communication skills training

Technical knowledge and subject matter expertise are essential for business success – but so are soft skills that elevate your people – and, therefore, your organisation – above the competition. Learn more about our bespoke corporate training services.

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Your people and how they interact with your clients, prospective clients and each other, gives your organisation a competitive edge.

To be truly effective and successful as professionals, your people need to be developed through soft skills training so they have the confidence to build and maintain positive professional relationships:

  • Relationships that generate more business.

  • Relationships that build strong internal teams.

  • Relationships which your people and their clients benefit from.

Communication skills training for employees relates to how your people work. Soft skills are challenging to develop as they involve behavioural change and are frequently neglected in terms of learning and development investment.

Typical ways I engage with clients include:

Your people, the key to success

When your people are highly proficient in these ‘other’ skills, they achieve success for themselves and their organisation.

From creating a more positive working culture to winning new business, everyone benefits.

What does soft skills training include? It includes communication skills training but is much more than that. Essentially, it is about equipping people with the skills and confidence they need to engage with others in every professional scenario.

Click on the arrowed boxes below to find out more about each category of topics.

Joanna ran a fantastic session on ‘Navigating Office Politics’ for my team. Talking through these ideas really helped people realise that understanding and managing colleagues is a vital skill, no less important than delivering high-quality technical work.

— Senior Technical Specialist, Major UK Financial Institution

Having had the pleasure to see Joanna in action delivering a session to our newly qualified associates the other week, I can highly recommend her to other firms looking to run training on professional impact.

— Head of Learning & Development, Forsters LLP

I wanted to change the behaviours and improve the performance of our finance team. Joanna took the time to understand the situation and designed an ‘away day’ for the team aimed at initiating that change. She delivered a well thought out programme, leading us through the process of clarifying our goals, identifying gaps and putting together a plan to deliver improvement. Joanna was open and engaging throughout and the team left feeling energised and enthused.

— Nigel De Silva, UK P&I Club and Chief Actuary Thomas Miller

Overall webinar rating: 4.6/5

Speaker rating: 4.8/5

"Joanna Gaudoin was a very engaging speaker and gave exactly the right mixture of background theory combined with useful practical tips."

"Joanna is very knowledgeable and spoke convincingly about what it takes to build personal credibility. The webinar was thought provoking and has helped me to identify areas where I can take action to improve my personal impact."

— ICAEW members

Free Guide: The overlooked skills your people need

Download my FREE guide highlighting the often-neglected soft skills training topics your employees need to facilitate productive teamwork, client engagement and business development. Lern how investing in communication skills training can lead to a more efficient, harmonious, and productive workplace, ultimately improving business performance and individual career progression and retention.

Case Studies