Effective, positive work relationships

Effective internal relationships

Discovering how to build strategic internal relationships that benefit everyone.

People often focus on the immediate, obvious relationships at work – and these matter. However, without considering the value of building broader relationships within and across teams or departments, success will be limited.

These relationships are pivotal to effective day-to-day working, developing new business opportunities and individual career development.

Successful team management

Equip your people to be excellent team leaders.

Managing and developing others is a very specific skillset that rarely comes from being good at the core role. Excellent managers may have some innate ability, have had a great role model or had some development support. Every manager can be successful – when they are shown how.

Your leaders need to know how to manage and develop others – this huge responsibility has productivity and employee retention at stake.

Different people types

Ensure your people work with all people as effectively as possible.

No two people in the world are identical. This means that the workplace is full of people with different attitudes, values, beliefs, approaches and therefore behaviours.

To be effective and productive, as well as work positively, your people need to be able to work with a range of different people. When diversity is valued everyone benefits, including the organisation.

Office politics

Empower your people with the ability to navigate office politics. positively

Office politics very often has negative connotations. However, where there are different people with varying interests, motivations and behaviours, political intelligence will always be necessary for individuals to carry out their roles effectively and progress their careers for personal and organisational benefit.

Conflict and difficult conversations

Ensure your people know how to approach these positively and constructively.

Conflicts, differences of opinion and challenging situations are a normal part of working life. However, your people probably find raising difficult topics, both internally and externally, challenging, and may even avoid them. This is rarely a good idea.

In many cases avoiding possible conflict and difficult conversations results in even greater challenges; it also does not help relationship building.

Effective business development relationships

Give your people the skills to develop the relationships that keep existing clients, win new clients and obtain referrals.

Developing current client, prospect and referrer relationships is a long game. When it’s done effectively and positively, it reaps strong rewards in terms of business development outcomes.